At Vivienne Boutique, fashion was never just about trends — it was about feeling good in your own skin. We poured our heart into curating pieces that made you feel confident, seen, and truly yourself. Sadly, that journey comes to an end. We’re closing our doors, but the love and memories will always remain. Thank you for being part of our story.
If you're not completely satisfied with your purchase, we've got you covered! Enjoy a hassle-free return within 30 days for a full refund or exchange!
FAQs
How Can I Track My Order?
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.
What is the Return Policy?
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
For more information, please review our Return Policy.
I Have an Issue With My Order. How Can I Contact You?
If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly
How Long Does Shipping Take?
Orders are typically processed within 3 business days after being placed.
Are There Exceptions to the Return Policy?
Yes, the following exceptions apply: Partial refunds may be issued for items that:
- Show signs of use.
- Are not in their original condition.
- Are damaged or missing parts (not caused by us).
- Are returned more than 30 days after delivery.
For complete details, refer to our Return Policy.
Free shipping
We deliver with a secure, tracked shipping method, for the fastest & most reliable service for free.
SECURE PAYMENTS
Your security is our priority. We use multiple trusted payment providers to ensure your transactions are processed securely and efficiently. Shop with confidence knowing your payment details are protected.
30-day Returns
Didn't fit? - No problem! You can always return or exchange. We offer a 30 day returns or exchange policy if you are not happy with your order for whatever reason.